Low Wei Ping
Mar 2020
I would like to compliment the great service provided by Anthony Toh during the 1st servicing of my car and also being helpful and responsive to an unexpected software issue encountered for my car. Thank you 👍🏼
Koh Puay Yang James
Mar 2020
I am very impressed with MBM for their high standards of servicing and hospitality. I would like to particularly commend Andy for always providing customer solutions with our interest at heart. He is knowledgeable ,patient and always give the extra mile to customers. The ambience in the waiting lounge was ideal for customers like us who want to relax over a cup of freshly brewed coffee while our car was being attended too. The ever friendly aunties were always attentive to your every need that you would be sure to be served a cuppa once you relaxed onto the couch. Needless to say, the servicing allowed my car go the extra mile for me too. Thank you MBM!
Bryan Ghana
Mar 2020
Efficient and reasonable service 👍
Woon Yong Chuang
Mar 2020
Went for servicing on 28 Mar 2020 and was served by Chiew Ying. A pretty lady who is helpful, efficient and knowledgeable. She explained the details well enough to let me understand and very responsive to my queries. Thumbs up for her. Keep up the gd job. Will look for her again.
SweetChild Ezwan
Mar 2020
served by Andy... very attentive, always listen to my needs and gives sound advice about the car... Andy has very good knowledge of cars and can rectify issues quite well....
Eddie Lim
Mar 2020
Look for Andy when you want to service or repair your car at MBM. I do that all the time. He is able to give you very good advices. He will call you back with an answer if he cannot give you a reply immediately. Kudos to Andy! Keep up the good works!
Calvin Ng
Mar 2020
i was served by consultant Andy he always provided a excellent service . And I was impressed by his knowledge on cars issue help me solve all the car problems. i will introduce all my friends to mbm . 🙂🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟 service provided by him .
Karen Lim
Mar 2020
We have been servicing our cars with MBM under SA Anson for coming to 5years. He made great effort to remember the details of the 3 vehicles we sent in for servicing.
Metalplate Les
Mar 2020
Have my car servicing with MBM for past 3 year,, very happy with them 👍 Also super happy to get to know this lady SA Chiew Ying during my 1st servicing and until now my every servicing I will contract her..A super friendly plus helpful..👍👍 Everytime I call her sure answering on phone and helping me on my car issue. 加油 MBM 💪🏻加油 Chiew Ying 💪💪💪keep up the good work...a satisfied customer
Oceania Jasmine
Feb 2020
Went for car servicing on 15/02/2020 and the service at the waiting lounge area was great - the aunties made sure we had drinks and service consultant Chiew Ying was efficient.
Max Wee
Feb 2020
Nice ambience! Free flow drinks, power supplies and comfortable seats. Chiew Ying provides the best service, she volunteered to help me find a loose nut that I lost at the spoiler. I will definitely look for her again. Got a service package from them. No force selling.
Jeevan Thavasukannu
Feb 2020
Just looks fancy. Very average... SAs are mostly clueless & just reading off a template with their answers. There are tons of better workshops at a cheaper price & without the nice aunties offering you coffee. Dont be fooled. Go elsewhere!
Eric Yeo
Feb 2020
https://m.facebook.com/story.php?story_fbid=10218649668687126&id=1060151915
Bern Phua
Feb 2020
3 hour servicing and didn't even top up my brake fluid. unreliable as they could not rectify the noises coming from my brakes. They just brushed it off as "they did a complimentary cleaning for my brakes". I will rather give up the 5 year warranty with them and go back to my old mechanic if such irresponsibility is part of MBM's values. Disgustingly unprofessional
Huang Zongbao
Feb 2020
When buying a 2nd car, it's very frustrating when you have all the warning coming up. Called up Anson immediately and sent the car in for check. Anson and the team check and repair the car for me. Anson has been very responsive and attentive. Finally I can get to enjoy driving the car with a peace of mind. 👍
Randall Tan
Jan 2020
thanks Eric Woo for the assistance for the servicing and claiming process. it is very smooth and Eric Woo even went to the extend of cleaning the car so that I can collect asap! Not only that, knowing that it is a off peak car, he used his own money to pay for it. When I wanted to pay for it, he refused to take. MBM wheelpower thanks for arranging Eric Woo to serve me, you are very lucky to have him. Keep up the good work.
Andy Low Boon Kiat
Jan 2020
MBM have been doing a good job in servicing my car. Consultant Anson is friendly and helpful as he help me plan my servicing. Overall the services at MBM is excellent. And Chloe is of great help in helping me in my insurance matter. Thanks guys. Keep up the good works.
Noel Teo
Jan 2020
Book appointment have to wait for them to call me back and no news, 1000km servicing take more than 3 hours and I have to push, super disappointed
Danny Leow
Jan 2020
Car got a 3inch dent after leaving with MBM and has been waiting since 25 Dec for an answer. How to trust that car is taken care of when left with MBM?
Alan Ong
Dec 2019
MBM had done a great job to replaced my cracked front windscreen. The staffs were very friendly and helpful and done a great job. Thanks 👍
Nancy Low
Dec 2019
Sent my Mercedes B180 for service today. Was impressed with the service rendered by Shen Chen. He explained in details what needs to be repaired in a very professional manner. He is patient in answering my queries and friendly too. He served with a heart and stayed back to get my car ready for collection. Highly recommend to see him for professional, friendly and excellent service. Excellent job, Shen Chen!
Eric Soo
Dec 2019
Was at MBM and very impressed with Service Consultant, Shen Chen as he had provided excellent service beyond his call of duty. Staying back to complete the job and he is very professional, service-oriented, patient and friendly. Excellent job and service with a heart.
Ashutosh Bhardwaj
Dec 2019
I purchased my motor car insurance from Mbm. Was assisted by chloe chong. She is very professional and responsive. She helped me find a quote that suits my needs and also helped me settle my road tax. I will recommend chloe and mbm to anyone who wants to buy motor insurance
Russell Ong
Dec 2019
Excellent service by Anson. After 6 years of being my service advisor, the service standards provided have not fallen. Where most people get complacent, Anson has always provided real advice and is prompt in his service. 👏🏻👏🏻💪🏻💪🏻
Gan Eng Joo
Dec 2019
Strongly recommend Eryx Tan from their claim department who is very knowledgeable and professional.
Gary Teo
Dec 2019
Thank you MBM team for your swift servicing and problem solving in 3 short hours today. Special thanks to Miss Goh Chile Ying who know her job, dedicated and knowledgeable.
Leslie Sim
Nov 2019
i would like to thank Chloe for assisting me in renewing my insurance and also helping me with some other request along the way with regard to my vehicle. Appreciate the prompt reply everytime i have any enquires.
Connie Chung
Nov 2019
Great and friendly service, esp. Eric Woo who has walked the extra mile to get the insurance claim and repair done with great commitment and efficiency.
Chow Wei Li
Nov 2019
Would like to thank Eric Woo for assisting me with the accident report. Very responsible and always receive prompt response from him. Would definitely approach him again in future for any car grooming services
Yeefun Lee
Nov 2019
I chose MBM to purchase my Motor insurance and it is without any hesitation that I would like to provide a testimonial for Chloe Chong. She provided me with a number of quotes and explained clearly the insurance coverage. She was very professional, patient and prompt in answering all my queries. She has made the process of dealing with motor insurance easy and painless. It was a pleasure to work with her. I would highly recommend MBM Wheelpower and Chloe to anyone who wants to buy Motor insurance. Do contact Chloe for your insurance needs.
Jonathan Chan
Oct 2019
I would like to thank Chiew Ying for her help and after sales service by going the extra mile for assisting me with my enquiry. She was extremely patient and explained to me in details of the pros & cons. Highly reccommend MBM Chiew Ying if you need anyone to help with your car serving!
HOly Ram
Oct 2019
Unprofessional. Very bad attitude. Avoid at all cost as there are better workshop elsewhere. Only look good on the outside
Wilson Sim
Oct 2019
I would highly recommend my service advisor Ms Chiew Ying who provided me the excellent service. She was very responsive to my queries and always keep me updated of my cars. I'm really satisfied with the experience I had in MBM. Thanks Chiew Ying. Keep it up 💪
Daniel Teo
Oct 2019
Went to MBM for reporting accident & insurance claim. Everything is good and smooth. Thanks Danny for the great job.
Serene Low Sorensen
Oct 2019
Poor service and unprofessional. The claim process for accident repair was slow and sluggish. Their “manager” Gary was rude and obnoxious once the deal is done. His “gangster” behavior was intimidating. Will not recommend. Avoid if you can.
Chen CheeyenAmanda
Sep 2019
Nice waiting area. Polite staff. Coffee and biscuits while waiting for service in ala hotel reception environment. Had a brake issue and was resolved with reasonable charges by Anson. Supervisor Lina also helped resolved a warranty issue with good effort Impressive!
Jingyi Fong
Sep 2019
I have been servicing my car at MBM for the past 2 years. I’m extremely impressed by Service rep - Ah Chen’s professionalism and detailed attention & explanation of works required throughout the Repairs/Servicing of our vehicle. His prompt replies to our queries gives us assurance if the company's workmanship and attention to detail. Thank you !
Pang Chongjing
Sep 2019
Top notch service. Send my car for repair after an accident. Danny handle every doubts and concern. Assisting me with every single details. I am very satisfied with the service.
Ikhsan Sappuan
Aug 2019
Look for Cassandra as recommended by my insurer and she sure doesn’t disappoint! From initial report writing to delivery of completed repair works, she handles it professionally and competently. Guided through the whole process with care and bubbly disposition. Go to the extra mile to retrieve my forgotten passports left in the glove compartment for safe upkeep & to be handed over to me. Ensure all work is done till our satisfaction. This is what I call service excellence! Thks and keep up the good work!
Jason Goh
Aug 2019
Went to MBM Wheelpower for 3rd party claim service and my case was handled by Cassandra. She managed my case efficiently and was very responsive to my queries even on weekends. She took initiative to provide progress update of my repair works. Really appreciate the service she provided and would recommend anyone that requires any claim services. Thumbs up
Nor Linda
Aug 2019
Dedicated staff, who even answered my wattsapp while on leave (Andy) & service staff, Cassandra, who had been responsive & reliable throughout my ordeal with a recent accident case
Trevor Theseira
Aug 2019
Recommend the professional attitude and detailed attention the service staff especially Cassandra at MBM WheelPower displayed throughout the Repairs/Servicing of our vehicle. Her prompt replies to our queries and professionalism made us very confident in the company's workmanship and attention to detail. Kudos to the team at MBM WheelPower.
Daniel Chen
Aug 2019
Went to mbm for 2nd opinion on a bodywork repair service rep Cassandra and technical staff are knowledgeable and friendly check the damages in details, I would say much meticulous than AD provide advise and not pushy thumbs up
RaMesh KriShnan
Aug 2019
You want me to share photos or messages.. you guys spoilt my Porsche Panamara.... non have responded.... more then $40k of works. Don’t worry, all the photos are with me..... Danny , superb job, you manager Kevin disappeared ...all 3 cars of mine managed by you guys.. but seriously the worst place I can think of and I will prove it.
Etienne Heng
Aug 2019
I would like to express my thanks to Anthony on my car servicing (my 4th service) as well as Danny on my car accident claim and repairs. Both of them are very friendly and professional as I can totally 100% trust them with my car and no need to worry anything at all. (SMJ5876A)
Sky Goh
Aug 2019
Danny and Eryx was very professional and very helpful in their role when I sent my car for repair over the week. Not forgetting Chiew Ying for recommending Danny. Thumbs up and 5 stars for your outstanding services.
Desmond Goh
Aug 2019
Cassandra was helpful and professional in ensuring my appointment for windscreen replacement was secured. Close follow-up on arrival of parts. Smooth process throughout the course of replacement from dropping off the car to a job well done!
Henry Ah Bao
Aug 2019
Anson did a good job on my car, when I encountered any problem on my car issue. He will be at the very first mins to attended to me.
Jml Lau
Jul 2019
We have been sending all our cars to MBM for over 10 years. Even though it’s slightly more expensive than the mum & pop car workshop I know I can trust them to do a good job and will use only original parts. Special thanks to Mr Irhzan and Anthony who are both very reliable. Irhzan has been most helpful whenever I text him to ask about matters relating to my cars. He never hesitates to give suggestions and recommendations. I know I can rely on him for prompt pick up and delivery whenever I send my car for servicing. He’s cheerful and always laughing.
Danny Khoo
Jul 2019
Very disappointed with the so called free engine Detaling and oil spill all over the engine bay. Advisor treat customer like a fool after nearly 4 years than I knew that is this so called free engine Detaling every oil change
Janet Leong
Jul 2019
Both Ezan and Andy are superb in their roles. Excellent service and whenever I send my car in for servicing, I only trust ezan with driving my vehicle. Definitely returning for future service!
Regunarth Siva Thyagarajan
Jul 2019
I have been Servicing my cars at MBM since 2009 with Mr. Yuen. Recently I met with an accident where a car banged into me from the rear. I called him and he immediately referred me to Ms. Cassandra whom immediately took over and promptly executed the entire process even without me turning up at the office. She updated me constantly and did all necessary paperwork and dealt with my driver to sort necessary drop off and pick up. An excellent place for any issues pertaining to automobile issues. Thanks again Yuen and Cassandra. Cheers
Mohammed Faritz
Jul 2019
MBM was my default workshop when i bought the car a few years back. Had no idea what it was like in terms of service and accommodation. But im really surprise and fortunate to have them as my workshop. The service and the place it really top notch. A special mention to Chiew Ying who always cater to my needs! She provides updates and all the necessary details and u can ask her anything and she’s more than willing to help out. Keep up the good work! ☺️
Jeannette Hangchi
Jul 2019
Cassandra handled my accident claim, insurance and car repair. She was professional, confident and competent. Her advice and reassuring manner was exactly what was needed in an otherwise stressful situation. I would strongly recommend her service.
Peggy Ng
Jul 2019
I got into a chain collision and had to send my Honda Freed SME8613Z to MBM Wheelpower for repair. Cassandra was assigned to handle my case. She was experienced, helped me complete all the accident reporting and insurance filing, provided good advice and kept me updated during the 2 weeks waiting period and finally I got my car back in perfect condition. Thanks Cassandra!
Melvyn Chia
Jul 2019
Send my Camry SKL8638P to change my windscreen due to a small cracked after it was hit by a stone. Cassandra handed the whole process of arranging the parts and the insurance claim professionally. Every details and outcome was explained clearly by her during the process. The changing was done, waterproofing tested, solar film installed all within a day job without any mishaps. Job well done especially under the supervision of Cassandra. Good job, keep it up👍. Will recommend friends to MBM Wheelpower to get their cars done up.
Sanjiv Rajan
Jul 2019
Ezan and Anson were fantastic in service standards when I sent my Mustang in for regular servicing recently. Excellent role models for every employee and outstanding representatives for the company!!! From start to finish, impeccable service.
Vincent Ong
Jul 2019
I am a client of MBM and very happy with this service consultant called Andy Koh. He always attend to my needs and expectations more than my previous agent workshop from Bor*** Motors. thumb up for Andy and MBM! Keep it up !
Ryan Chui
Jul 2019
I would like to comment on my service advisor Andy. Andy has been helpful in providing genuine feedback on my car condition and offer solutions and the repair required. He is also patient in explaining the small details and gave constant update on the status of my car during the time my car is under repair.
Yap Lc
Jul 2019
I'm the car owner of SLF2539B, the car has been taken care by MBM since 2016. The service provided by them is No. 1.
Dee Bamadhaj
Jul 2019
I have been servicing my car at MBM Wheelpower for over 10 years now and have only the best experiences with them. From the very friendly agent that takes my bookings to the Agent responsible for my servicing, it’s tip TOP service all the way! Not forgetting their 5* waiting lounge with the friendly Auntie that takes your complimentary drink orders, you feel really special and privileged. I would like to especially commend your staff Andy Koh who is always ready to help me with my unending queries and providing me helpful advice on maintaining my car. Thanks Andy for all that you do. Kudos MBM for such quality and professional staffs!
Maris Chua
Jul 2019
Been with MBM Wheelpower for servicing, which was recommended by Ezan, since 2009 when driving previous car. Even after changing my car, I went back to them bcos the service that Andy provides to me is very professional. For eg, before changing any parts he will advise me and share the details why The replacement needs to be done. I feel very comfortable with Andy and MBM Wheelpower. Thank you for the great service!
Diana Roslan
Jul 2019
I only have a small car but MBM still takes me and provided me with excellent service. Andy has been very helpful and accomodative in everything that i need and i really appreciate his prompt response.will definitely reccommend.😍
Muhidden Batisah
Jul 2019
I would like to compliment my service advisor Mr Lim Shen Chen for the excellent service that he has given for my Toyota Alphard SLB6191. The Alphard has been in the care of Mr Lim since day one of servicing. Mr Lim prompt replies to my enquiries and quick action makes the servicing and repairs for the Alphard a wonderful experience. Keep up the good service that you have and hope you will continue to progress working with MBM. Will strongly recommend him to others for his superb customer service. Thank you.
Mk Toh
Jul 2019
With MBM Wheelpower for quite some years.
Melvin Huang
Jul 2019
Came to MBM for the first time for a third party claim, and was assisted by Cassandra. Throughout the whole procedure, service was very efficient and professional. Replies were very prompt and was always keep updated on the whole process. She even helped me to assist the other party, beyond her duty. It was really a hassle-free experience, where you can just let MBM settle your claims. Looking forward for the next service! Thumbs up!
Tay Jing Heng
Jul 2019
My first time servicing my car there. Yuan have helped me to settle my car when its breakdown and called tow truck to send the car over to workshop and the customer service is the best so far compare to others👍🏻
Joseph Ng
Jun 2019
the best workshop in Singapore. quality work! Andy is very knowledgable and helpful 👍
Shianjer Kik
Jun 2019
My first visit to MBM, just to report a previous car accident and received great customer service and advice from Cassandra. Very impressed indeed, recommended!
Jasmine Yeo
Jun 2019
Great customer service from ANDY Koh 👍 Will recommend him to my friends n relatives From customer SLG5225G
Anson Oh
Jun 2019
Excellent service from Andy every time I send my car for servicing at MBM! He always go the extra mile by being at office early so that he can receive my car and also send updates on the progress. Highly recommended! SGV6699
Jc Jc Magma
Jun 2019
Assisted by Cassandra for third party claim. Service was excellent and I’ve gotten prompt updates. Repair works was efficient and fast too. Looking forward to next service from MBM.
Nathan Chan Rong De
Jun 2019
Big shoutout to Cassandra for her excellent service! She provided me with great assistance! Looking forward to my next experience at MBM
Koh Wei Liang William
Jun 2019
Chiew Ying has been helping me to arrange my car servicings for the past 1.5 years. Her service has greatly impressed me and is an important reason for me to continue to come back to mbm for further servicing. My car number is SJV2759Y.
Vincent Teo
Jun 2019
Assisted by cassandra for TP claim. Service was excellent and efficient. Repair works was fast and well done too.
Tan Eng Wah
Jun 2019
Excellent service rendered by Cassandra. She promptly replied and update the status (even when she is on sick leave). She is very patience and answer to all my questions. Thumbs up#
Kaye Zespri
Jun 2019
I would like to take this opportunity and shoutout to Andy from MBM, he is very polite and professional. The services provided at Mbm is near perfection where i can really rest assured my car is well taken care. Love the waiting area'! Kudos👍
Koh Soon
Jun 2019
Assisted by Cassandra for third party claim and felt that the service offer is beyond my expectation and felt it is well recommended for her duty
Patrick Lim Hong Fang
Jun 2019
assisted by cassandra for third paety claim. service was excellent, so as the repair works was well repaired.
Doris Sofea Toh
Jun 2019
MBM has a superb waiting area for you to sit and do some work while waiting for the servicing of your car to be done. Ms Chiew Ying has been of great help ever since we send our car here for servicing. She provides excellent service and we look forward to our next experience at MBM.
Irene Tan
Jun 2019
We have been using MBM Wheelpower for our servicing for coming 2 years. So far, they are very professional and reasonable in their pricing given their good service standards. Our recent servicing was quite sudden as we need to make a sudden trip to Malaysia. MBM Wheelpower is kind enough to accommodate our last minute request and would like to thank Shannon for assisting in getting her colleague to contact us to confirm the appointment and also thank Chiew Ying’s caring and dedicated service provided on 15 June . Thumbs up for all the customer service representatives of MBM Wheelpower!
Kenneth Goh
Jun 2019
Great follow up by Cassandra - It had been smooth transition for my car repair. Great workmanship 👍🏻. Thank you 😊
Anthony Chua
Jun 2019
Got several quotes from other agents but ultimately renew my NTUC insurance with MBM WHEELPOWER as my experience with servicing advisor Chloe has been smooth and prompt. Top it off, she also managed to secure a $50 servicing voucher for me. Further my car servicing agent, Anthony also responded efficiently to my car servicing needs. Kudos
Far Far Away Forest
Jun 2019
I was served by Andy for almost 4 years and he is an asset to your company. Every trip to MBM will be headache free for me as he will help me handle all my concern related to my cars. I will recommend MBM to my friends whenever they looking for a reliable workshop. Keep up the good work!
Jo Jo Armani
Jun 2019
Went to MBM to service my car there for a few years and one of the staff Andy always came in early at 8am so that i can pass my car to him and still can make it on time for work. Really appreciate him going the extra mile to provide such service to me. I remembered one day i was having an issue with my car required a tow truck to tow my car away, i couldnt reach the 24hrs tow company! I message Andy and he immediately told me that he will arrange a tow truck to my place and send to MBM for a check. MBM is like a one stop station which i do not have to worry about it and leave my car to MBM to sort it out. Please keep it up!
Ling Agnes
Jun 2019
I have been servicing my car with MBM wheelpower for the last 3yrs and the experience is always pleasant. During the servicing last Sat, Service Advisor Ms Chiew Ying was very professional and friendly. That day the workshop was packed with cars but she efficiently fixed the parking brake switch problem and delivered my car on time as I expected. Complementary car wash and vacuum too! I am happy with her service and would definitely recommend her to my friends and relatives. Thanks Ms Chiew Ying!🤗
Cal C
Jun 2019
Heartfelt Appreciation to Chee Keong , Service Manager whom I can just leave my car with a piece of mind . Despite the heavy workload & tight appointments every time I visit, he somehow keeps me updated on e progress of my car & even making sure if there’s any cost involved to notify me n give his suggestions in advance. Honest & reliable guy he is 👍🏼 thank you 🙏🏼
Syed Romadhan
Jun 2019
Just wanna drop a review to compliment Ms Chiew Ying for the advised given to me on my car coolant leakage & Radiator problem. She was patient in explaining to me what could go wrong and what to do. This was reassuring to me, as a driver who knew very little about cars I am very pleased with the service provided by MBM Wheelpower.
Johnson Yeo
Jun 2019
I would like to conyey my special thanks to workshop manager, Pires Cheong and Chloe for their professional advice and top-notch service. I am very happy to be under the care of MBM - a one-stop service centre where all my car needs are met. Chloe has rendered me great assistance with my car insurance and Pirez has taken great care of my car repairs. Your company must be very happy to have such energetic and proactive contributors. They are really assets to your company. Jiayou MBM and I m a very happy and satisfied customer of MBM WHEELPOWER
Enzo Chong Ming Hui
Jun 2019
Well done ! Best service ever encountered.! Anson was very efficient and reliable. Definitely would recommend and will not hesitate to refer friends and family to him ! Was referred by my boss initially and thought it would be just another ordinary workshop. But I was really wrong !! Really glad to have visited MBM. Felt extremely confident when my car is handled by Anson !!
Jesh Rai
Jun 2019
MBM takes care of its customers and their safety by ensuring that their cars remain in good condition. Having driven cars maintained by MBM has always given a peace of mind. Special thanks to Andy Koh.
Timothy Goh Ti-En
Jun 2019
My experience at MBM was extremely fantastic, largely due to the excellent service given by Cassandra. Her dedication to deliver superb quality of service, patience in explaining every detail, ability to assist and help me get my insurance claims sorted, makes her a strong asset in the MBM team!
Jian Liang Tan
Jun 2019
Professional service and outstanding quality of work done especially the client service officer Cassandra is so patient and kind with her help. I would definitely look for her and mbm WHEELPOWER again
Chong Yew Chai
Jun 2019
Thanks Cassandra for been so patience and attentive towards handling my car insurance queries.😊
Monster Colours
Jun 2019
Apart from the long wait my car is taken care off quite well by Andy and the team. Just hoping that every servicing trip will not take too long as we made appointments so more than 2hours is seriously too long. Overall MBM has improved and long may it continue.
Glynne Chiu
Jun 2019
Cassandra was of great help from the beginning to the end .
Eric Yoong
Jun 2019
Giving credit to Chloe for been so patience and attentive towards handling my car insurance queries. Kudos to her. 👍👍👍
Adrian Peng
Jun 2019
Have been servicing my cars with MBM wheelpower for the last 5 years. Service advisor Andy is very professional, knowledgeable and swift response whenever I encounter any issues with my cars. Very nice and helpful. Thank you
Steven Toh
Jun 2019
I would like to praise and recommend Service Adviser Mr Andy Koh that he is always very patient about hearing my car issues and give us the assurance that he is always be there whenever I faced issues with my car...Even when after office hours, he is still replying my WhatsApp.. he is indeed a great assets the company. Having him in MBM make me very comfortable of handling the car to him...Thumb up to Andy for his great support...
Gary Ong
Jun 2019
came for 3rd party claim assisted by Cassandra
Moon Chue
Jun 2019
I have been to MBM Wheelpower for the last one over year for my car servicing and was never disappointed. Service advisor Anthony is always very patient and will answer any questions that I ask. Also renewed my car insurance here. Chloe is very helpful and was able to provide me with an insurance that is suitable for my lifestyle needs and not to mention the whole process is quick and easy. Highly recommended.
Jimmy Lee
Jun 2019
Excellent service from my customer rep Andy Koh who delivered his extra mile service even when my car failed on me out of Singapore border. Kudos to him!
Ryan Cheng
Jun 2019
I would like to praise and recommend Service Adviser Mr Andy Koh. Have been facing many issues with my car lately and he has been very patient with me and responding to my text and calls anytime of the day. Every time there was an issue he never fails to solve the issue for me with a smile. MBM Wheelpower has done a great job in getting brilliant Advisers such as Mr Andy Koh. Two thumbs up for MBM Wheelpower and Mr Andy Koh himself! Cheers! :)
Nor Huzaimi
Jun 2019
its my first servicing for my new car..was greeted well by the polite n friendly staff even though its a saturday morning. not forgetting the sweet aunty that serve me refreshment as soon as i settled down. and as promised car was ready earlier than expected. in all i had a great experience n will definitely recomend MBM Wheelpower to my friends. 👍👍👍
Yeo Geok Cheng
Jun 2019
Just had our car repaired at MBM Wheelpower after an accident. Great attention to details. Ms Cassandra made the reporting process smooth and also kept us update throughout the process. She also help defended our rights for scratches under the spoiler caused by the accident which the 3rd party insurance wanted to ignoren because these were not that obvious. Great attention to details also extended to when we returned the courtesy car and unwittingly left our car park decal behind. She noticed and help transferred it to our car, helping us avoid further nightmares. Tks very much.
Alfred Lim
Jun 2019
Been sending my car to MBM for the past few years and without doubt Andy will provide the most technical and logical advice to make sure that my car is properly handled and all safety checks are done.
Aw Kok Wee
Jun 2019
Comfortable waiting area with exceptional service. They help to fix a low tech issue with my new car even though it's probably a manufacturing issue.
Marianne Yap
May 2019
I have been serving my car in MBM since 2004. I would like to thank Andy, who has been so helpful to me. As I travel a lot, I totally forgot about renewing my road tax which was due on 28 May. With just a phone call, Andy immediately settled my car insurance and even went the extra mile to get my road tax renewed at Vicom.
Victor Lee
May 2019
Just had my windscreen changed after it got hit by a stone. Very happy with the service provided by Cassandra, from submitting the insurance claim to the actual replacement done. Good customer service all the way.
Ronny Jonathan
May 2019
My wife and I are very impressed with Cassandra’s service. She is very friendly and responsive when we have queries. Top notch customer service MBM!
Ong Pang Yang
May 2019
Professional team. 5 stars
Leanne Li Eng Teoh
May 2019
I had a wonderful and pleasant experience with Cassandra. She answered all my queries and gave very good suggestions. Will definitely recommend Mbm Wheelpower for all matters regarding your vehicle.
Jenny Tan
May 2019
Assisted by Cassandra for my TPC. Very impressed with her follow up and how efficient she was. All my queries settled in no time! 👍🏻👍🏻👍🏻
Kevin Chua
May 2019
I visited MBM Wheelpower for the first time last week and was mightily impressed by the wIting lounge, and the service all round. In particular I wanted to thank Anson for attending to my repairs patiently and for following up on the parts.
Zacsel Chua
Apr 2019
Customer service is absolutely top notch in MBM Wheelpower. From the moment I stepped in, I was greeted by extremely nice aunties for some beverage while waiting for car services/repairs.
Beng Chua
Apr 2019
From the first time here to now, I am very happy with the excellent services provided by Mr. Anson Tan.
Bernard Ng
Apr 2019
Servicing is very slow. I sent in my car at 9.30am this morning and was told normal servicing would complete by 12.30pm latest. When I went to check around 12.40pm, the mechanic told me they were just starting on my car and will try to complete by 1plus (when I chased them).
Francis Chai
Apr 2019
The customer service is great. makes u feel comfortable and confident to leave your car with them.
Jqn Tng
Mar 2019
Yong Chee Keong, this is the gentlemen you should hired! I would like to thank him for helping me to solve my car issues that has been there for months and he managed to solve it for me. Even helped me to solve my problem when my car break down at road after giving him a phone call at after working hour
Albert Teo
Mar 2019
MBM is my car warranty provider as i bought my vezel thru PI..unfortunately somebody knocked me at the side door on my 3rd year..n i chose to go to MBM for repair instead of cheaper alterntives. it was the best decision i made as the process was smooth from the insurance notification process , professionl visual inspection n job scope estimation, reasonable quotation and most importantly a job well done (beating + excellent paint quality + cleaning n washing).. end to end customer service with the support of their ever cheerful staff Stephanie Lin who went the distance to make my horrendous 1st time driving accident experience (30 years of clean driving) to wonderful feeling of having a fully restored prestine car.
Nikhil Nicholas D
Mar 2019
Seamless servicing experience. Staff were professional and proactive and explained all areas clearly. Know their work and attentive to details.
Melvin Yeo
Mar 2019
Professional services. Helpful and reliable always!
Amylim KH
Feb 2019
I would like to compliment MBM Wheelpower Anson Tan ( service Advisor )services provided from Anson was Super good , explain very clearly and very helpful attending to my car matter . I want to thanks Anson his dedicated service and his professionalism and commitment . I also want to thanks another staff name Lilian Low with her delightful helpful service attending to my requests Will always remember MBM Wheelpower !!
Nyzam Klopp Kopz
Feb 2019
The reasons i rated MBM Wheelpower services so highly are because everything is in order from the time i send my car till the day i received my car back for 3rd party claim last week.Thanks to the front counter staffs...the charming and soft-spoken aunite tea ladies for the great hospitality.My special compliment to Danny,your dedicated service advisor for his professionalism and commitment handling my case smoothly without any hassles and not to forget thanks to Stephanie too who attended my presence...cheers
Shaun Loi
Feb 2019
They are very meticulous when it comes to caring for your car. This is the place to go to when u need professional car care for your expensive ride.
Brant Li
Jan 2019
Sent in my Ferrari F430 for replacement of gaskets and coolant pipes as well as some wear & tear parts. Everything was done within 2 days, fast and efficient just like always! Have never doubted MBM service standards... Most importantly, the service advisor Andy is patient and detailed in checking for faults in my car. He always lives up to our expectations and keeps his promise of delivering / returning our vehicle on time & in tip top condition. Keep it up Andy!
Christian Rio
Dec 2018
Bought an extremely problematic 458, problems are problems arises, but lucky for me anson, manage to grasp all the problems and fix it, not only was the car fixed up, the afterservice was superb too!
Jwenty Jwenty
Dec 2018
Was there to realign my bumper. Great customer service provided by Anson Tan (Senior Service Consultant) and his team. Was impressed by MBM setup and scale. Customer service is my top consideration and they meet my expectations. Both thumbs up! Thank you!
Allen Yew
Dec 2018
Great service from Advisor Lim Shen Chen and MBM, always proactively, professionally and patiently resolving the problem which I encounter. Good work!
Mike Thw
Dec 2018
Great service. Anson, Chiew Ying are both very helpful and most importantly, proactive in assisting with my queries and keeping me updated. 5 star service 💪💪💪.
Kenneth Lim
Oct 2018
I went to MBM recently to sort out some minor but naggy rattling issues with my C200 Mercedes Benz.
Mohperng Tam
Oct 2018
Very reliable, well trained technician
Derick Koh
Oct 2018
I would like to compliment my sales advisor Miss Chiew Ying for the excellent service that I have experience with MBM. She was very patience with me as I had some fuel sensor issue with my car and monitored the process with the technician handling my car with constant following up till the stock arrived without me having to chase her for it. Keep up the good work Chiew Ying. Lastly I also would love to compliment to Mr Andy Koh who help me to settle my audio issue even though he was busy answering to customer enquires over the phone. Koodos to the both of them.
Tora Jr.
Sep 2018
Excellent Service In the world !
Benji Ng
Sep 2018
After seeing so many good reviews so i decided to give it a try for their services. Book a slot a 9am for servicing & noise check and was told the waiting time is estimated 2-3hours. At 11am, was told svcing was done and they will proceed with the noise check and brake pads replacment. At 12.15pm, saw my car was park outside their workshop and nothing has been done and only i check with their cust. At 1pm, was told that the brake pads couldnt fit as mine was upgraded to BBK. Collected car at 2pm.. Was told noise issue was settle but when i drive back there is still sound.. Good Job.. First & last time here.
Ong Beng Hock
Aug 2018
I have being with MBM wheelpower for 5 over years and still attached to them due to their good quality services and maintenance works. Once I face any problems immediately I call up one of the staff he will guide me till I sent to the center and do a very quick check and solve the problems with in my expectation time. Recently MBM have shifted to AutoCity with a very good environment n refreshments area. Keep it up MBM Wheelpower👍👍👍
Sham Arif
Aug 2018
Thank you MBM Wheelpower for the wonderful experience recently. In particular, my heartfelt thank you to Andy, the service manager for giving me updates on my car's repair situation. Driving my car now feels like driving a brand new car thanks to the professional repair works and service done by MBM Wheelpower.
Hwee Peng Koh
Aug 2018
Excellent service, friendly staff. Andy Koh is always been very helpful and gives good / useful advices on vehicles when we contact him at anytime .
Shaun Mallal
Jul 2018
Very reliable workshop with excellent service and standards. Have never been disappointed over the last few years I have been using them. Highly recommended.
Julia Chee
Jun 2018
Great service centre. As good as authorised dealership workshops, only more affordable.
Thomas Law Kia Siong
May 2018
MBM has exceeded my expectations with expertise that is on par with dealers’ servicing standards.
Charmaine Soh
May 2018
I heard from my BFF that her husband highly recommends MBM, so we decided to give them a try. We booked an appointment online and went down together on a Saturday morning. MBM had done a good job and the best part is that the pricing is reasonable. Will definitely come back to MBM for another servicing.
Hock Guan Koh
Mar 2018
MBM Wheelpower, the Number 1 EXPERT and leading independent luxury and superluxury car service provider in Singapore DRIVEN by a team of professional technicians and the latest equipment combined with strong commitment to excellence and providing world-class customer services for servicing & maintenance, accident repairs or breakdown assistance hence assuring your vehicles to be in their EXPERT hands !
Karen Kok
Dec 2017
I brought my car back here today for servicing as I had enjoyed great service from Andy who had attended to me previously. This time the experience has been extremely disappointing and frustrating. The person who attended to me did not communicate what needed to be done despite me telling him to do so when I brought my car in at 9.20am. It's 3.40pm and I am still waiting for it to be ready. And I had to go personally to the workshop to request that my car be sorted out as the staff did not bother to do so. I wasted the whole day waiting when I could have done so many things had the staff bothered to inform me properly. I will definitely request for Andy to attend to me should I ever come back.
Priscilla Lang
Nov 2017
Have been servicing my car with MBM wheelpower for the last 3 years.Service advisor, Anson is very professional, knowledgeable and quick to response to all my queries!Staffs are all very friendly and helpful!New Facility is contemporary designed with beautifully created space for clients to wait while repair works are going on. Have recommended some of my friends there for servicing too!We can have a peace of mind in this workshop.
Gavin Lai
Sep 2017
State of the Art Technology and excellent services. Give you piece of mind and no qualms.
Gemene Mique Apas
Aug 2017
MBM Wheelpower had excellent servicing from receiving and entertaining of what customer concern regarding their complain until releasing the car.Hoping and expected more excellent service performance from the time to time,more power MBM Wheelpower
Casper Yeo
Jul 2017
I would like to recommend Andy for his excellent service provided each time when I encountered issues on my car, he will had the initiative to text me to follow up and of course provide the best solution for me, keep it up, Andy!
Ang Fo
Jun 2017
I am super impressed by the professional and outstanding customer services provided by Andy! As I'm still on my P-plate, he goes an extra mile to position the car near the exit so that I don't have to navigate through the narrow road way. Thumbs up and will highly recommend Andy!
Nicky Loh
Jun 2017
Twice I was told to come collect my car... twice I had to wait an hour after arriving because they were still preparing the invoice.
Chris T WG
May 2017
Sent in my car for servicing and resolve issues. Problems taken care of. Reliable as always.
Pitt Tan
Apr 2017
Always prompt and helpful in resolving issues with my cars. Have been using them for almost a decade and must say it's the best workshop I have been!
Victor Pang
Mar 2017
Bloody Lousy & Super Rude Customer Service!!!
Jckw Clps Ecky
Mar 2017
Despite the workload (with manager physically getting his hands dirty), MBM has retained its customer service and quality to their customers. Workshop is clean and conducive as usual and the recently renovated lounge is more comfortable than ever. Kudos to all the team involved and special thanks to Andy Anson and Henry for delivering 100% as usual. Cheers :)
Darryl Peh
Feb 2017
I sent my car to MBM due to power steering issues, their service advisors were comprehensive in explaining the repair process. The mechanics also pointed out the seals were worn thus power steering fluid was leaking out. They managed to solve the problem within a few hours and I was back on the road again! Thumbs up to MBM Wheelpower
Benjamin Wöng
Dec 2016
Sent in my Audi A5 for several issues and was resolved promptly & professionally by their team. Excellent customer service! Will definitely go back again