Types of cars
We serve all types of cars.
We also specialise in brands such as
Aston Martin, Audi, Bmw, Ferrari, Honda, Hyundai, Lamborghini, Maserati, Mercedes Benz, Mitsubishi, Mclaren, Porsche, Subaru, Toyota, Volkswagen.
What People Are Saying
On one Friday afternoon, I found a problem with my Toyota Harrier. I noticed engine oil leak on the ground where I parked my car. The leak got worse in the evening and I had to buy a liter of engine oil to top it up.
The next morning, I brought the car to a nearby workshop. The technician tightened the oil filter. I thought the problem was just that. Later on I found out that the leak was still there albeit at lower rate. So I called the original workshop who did maintenance service just 10 days prior. I lodged a complain.
The message was quickly transmitted to the manager in charge and he whatsapp and called me. I made the trip to the workshop. They checked and found out that the filter O-ring was defective despite being new part. The manager personally met me up, explained the situation and sent me two photos of the defective O-ring and the new filter. They replaced the whole filter, topped up the engine oil and did the rest without any charges.
That’s what I call Customer Service Excellence. While the leaking experience was inconvenient and I have made up my mind to switch workshop, the whole experience of how the workshop handled it turned out to be a positive experience.
I changed my mind and will stay with the workshop.